JOB OPENINGS | CUSTOMER SERVICE
Customer Service Representative
Family Dollar | Madisonville, KY
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar | Madisonville, KY
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Hotel General Manager Full Time
Comfort Inn & Suites | Madisonville, KY
*Cross Posted Management
The General Manager oversees daily hotel operations of Comfort Inn & suites (Madisonville, KY) and provides overall leadership in the hotel's continuing effort to deliver outstanding guest services, staff development, and financial profitability within established quality standards. Provides leadership and strategic planning to maximize operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration or related field.
Three to five years of management experience in the hotel or hospitality industry.
Comfort Inn & Suites | Madisonville, KY
*Cross Posted Management
The General Manager oversees daily hotel operations of Comfort Inn & suites (Madisonville, KY) and provides overall leadership in the hotel's continuing effort to deliver outstanding guest services, staff development, and financial profitability within established quality standards. Provides leadership and strategic planning to maximize operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, service initiatives, balanced scorecard performance, and compliance with all company policies and standards.
- Executes sales and marketing activities and produces results that meet or exceed the hotel’s plan.
- Meets or exceeds guest service satisfaction standards through periodic evaluations, timely response to inquiries and investigation of complaints.
- Manage and develop the executive team to ensure satisfactory performance and career progression.
- Creates an operating environment that ensures employee and guest satisfaction.
- Manage the profitability of the hotel to ensure revenue and guest satisfaction targets are met.
- Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
- Serve as primary liaison with hotel owners and corporate entities
- Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
- Ensures the hotel is operated in compliance with all governmental laws, regulations and ordinance of federal, state and local authorities.
- Recruit, interview and train hotel staff.
- Conducts annual performance evaluations of staff; coaches and provides guidance for potential improvement.
- Perform all other job-related duties on an as-needed basis.
Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration or related field.
Three to five years of management experience in the hotel or hospitality industry.
Customer Service Representative
TTEC | Remote Work Position
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
TTEC at home Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
As a TTEC Customer Experience Champion, You'll Enjoy:
TTEC | Remote Work Position
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
TTEC at home Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
As a TTEC Customer Experience Champion, You'll Enjoy:
- Career advancement opportunities
- Employee Rewards and Employee Discounts
- Continuous training and mentoring – lots of learning for aspiring minds
- Diverse, inclusive, and community-minded organization
- A fun and encouraging remote work group
- High school graduate or equivalent
- Exceptional communication skills
- Ability to thrive in a dynamic environment
- Six months or more of customer service experience
- A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
Customer Solutions Leadership Trainee Full Time
Clark Associates | Madisonville, KY
The WebstaurantStore is the leading ecommerce website that exists to meet the purchasing needs of the food service professional worldwide. We are looking for a motivated and ambitious candidate with leadership potential to join our growing company as a Customer Solutions Leadership Trainee. This role focuses on learning the ins-and-outs of the Customer Solutions department, with sights set on advancement within the company.
Through this position, candidates will gain a comprehensive understanding of the various aspects which encompass a successful e-commerce business and utilize their knowledge to come up with creative solutions to a wide range of customer’s problems. After successfully acclimating to the Customer Solutions Specialist role, candidates would have the opportunity to progress within the company in a number of different roles. These include, but are not limited to, Team Leader, Product Specialist, and Customer Solutions Consultant.
Based on the growth path established and worked toward, you would have the opportunity to complete some or all of the below:
Clark Associates | Madisonville, KY
The WebstaurantStore is the leading ecommerce website that exists to meet the purchasing needs of the food service professional worldwide. We are looking for a motivated and ambitious candidate with leadership potential to join our growing company as a Customer Solutions Leadership Trainee. This role focuses on learning the ins-and-outs of the Customer Solutions department, with sights set on advancement within the company.
Through this position, candidates will gain a comprehensive understanding of the various aspects which encompass a successful e-commerce business and utilize their knowledge to come up with creative solutions to a wide range of customer’s problems. After successfully acclimating to the Customer Solutions Specialist role, candidates would have the opportunity to progress within the company in a number of different roles. These include, but are not limited to, Team Leader, Product Specialist, and Customer Solutions Consultant.
Based on the growth path established and worked toward, you would have the opportunity to complete some or all of the below:
- Monitor chats and calls to minimize wait times
- Help resolve escalated situations
- Give feedback and suggestions to improve our responses to customers
- Help Team Members problem solve to find creative solutions for customers
- Recruit, hire, and train great employees
- Encourage and mentor Team Members to reach their career goals
- Become an expert within specialized facets of the restaurant supply industry
- Conduct trainings on products for fellow Team Members
- Take classes to receive certifications relevant to the industry
- Continually work to improve and contribute to the advancement of our Customer Solutions team and the future of WEBstaurantStore.com
Customer Service
Grease Monkey | Madisonville, KY
The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, as well as light clerical duties. Non- exempt.
Grease Monkey | Madisonville, KY
The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, as well as light clerical duties. Non- exempt.
Customer Solutions Specialist Full Time
Clark Associates | Madisonville, KY
What you can expect to learn:
What we're looking for from you:
If you’re ready for a challenge, and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Customer Solutions Specialist position with you! Submit your resume and apply online today.
Clark Associates | Madisonville, KY
What you can expect to learn:
- All about WebstaurantStore (history, business model, products) and how to efficiently navigate our internal systems
- Way to provide friendly, efficient, and accurate solutions for customers through phone, live chat and e-mail with the goal of customer loyalty and increased business sales
- Best practices when analyzing customer situations, investigating problems, and providing strategic solutions
- Ways you can foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company
- How to take initiative and use strategic thinking to ensure that WEBstaurantStore.com is the leader in the online foodservice industry
- All about the foodservice industry and the products that we sell
What we're looking for from you:
- Ambition to learn and grow
- The drive to succeed
- An entrepreneurial spirit
- The ability to problem solve while handling multiple priorities
- Excellent verbal and written communication
- The ability to work well independently or as part of a cohesive team
- A college education (preferred but not required)
- The ability to work at a computer for extended periods of time
- Proficient typing skills
- Willingness to challenge the status quo and bring innovation to the table
If you’re ready for a challenge, and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Customer Solutions Specialist position with you! Submit your resume and apply online today.
Customer Solutions Specialist Remote Full Time
Clark Associates | Madisonville, KY
If you're searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents within the state of KY. H-1B Visa Sponsorship Not Available, W2 only.
To qualify, candidates must have:
If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Customer Solutions Specialist position with you! Submit your resume and apply online today.
Clark Associates | Madisonville, KY
If you're searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents within the state of KY. H-1B Visa Sponsorship Not Available, W2 only.
To qualify, candidates must have:
- Access to a reliable and secure high-speed internet connection.
- Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by WebstaurantStore to perform day-to-day tasks
- Access to a home router and modem
- A dedicated home office space that is noise and distraction-free.
- The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible)
- A valid, physical address (apartment, suite, etc.)
- PO Boxes are not supported as a physical address is required for you to receive your computer equipment
- The desire and ability to work and communicate in a professional environment with other team members via chat, webcam, etc.
- Must reside within the state of KY to qualify for position
If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Customer Solutions Specialist position with you! Submit your resume and apply online today.